Patient Retention, Without the Noise.
Patient Retention, Without the Noise.
Patient Retention, Without the Noise.
LAYR quietly works in the background, identifying patients who need follow-up, reaching out on your behalf, and guiding them back into care - so your team can focus on delivering care.
Everything patient retention.
In one service.
Everything patient retention.
In one service.
Finds Every Opportunity
Finds Every Opportunity
LAYR automatically identifies patients who require follow-up by continuously monitoring your PMS before they slip through the cracks.
LAYR automatically identifies patients who require follow-up by continuously monitoring your PMS before they slip through the cracks.
Resolves Barriers
Resolves Barriers
Patients can ask questions and discuss concerns naturally. LAYR manages the conversation, resolves barriers to booking, and involves your team only when human judgement is required.
Patients can ask questions and discuss concerns naturally. LAYR manages the conversation, resolves barriers to booking, and involves your team only when human judgement is required.
Completes the Booking
Completes the Booking
When a patient is ready to return, LAYR books the appointment directly into your PMS and updates the clinic automatically.
When a patient is ready to return, LAYR books the appointment directly into your PMS and updates the clinic automatically.
Industry-leading voice AI.
Built for natural conversations.
Industry-leading voice AI.
Built for natural conversations.
Conversational
Multilingual
Smart Escalation
Low Latency
Secure & Auditable
Secure & Auditable
Integrates seamlessly
on top of your existing workflow.
Integrates seamlessly
on top of your existing workflow.
Three moments where patients drop off.
LAYR handles each one.
Three moments where patients drop off.
LAYR handles each one.
01
Appointment Confirmation
Contacts unconfirmed patients, resolves common questions and helps them confirm or reschedule.
02
Missed Appointment Recovery
Follows up after a missed visit, understands the barrier and offers suitable times from the live diary.
03
Inactive Patient Re-engagement
Identifies patients without a future booking and starts a personalised conversation to bring them back .
01
Appointment Confirmation
Contacts unconfirmed patients, resolves common questions and helps them confirm or reschedule.
02
Missed Appointment Recovery
Follows up after a missed visit, understands the barrier and offers suitable times from the live diary.
03
Inactive Patient Re-engagement
Identifies patients without a future booking and starts a personalised conversation to bring them back .
Why LAYR exists.
Why LAYR exists.
“Working inside clinics, I saw the same problem repeatedly: teams knew which patients needed follow-up, but rarely had the time to act on every one. We built LAYR to get that work done and prevent patients from falling through the cracks.”
“Working inside clinics, I saw the same problem repeatedly: teams knew which patients needed follow-up, but rarely had the time to act on every one. We built LAYR to get that work done and prevent patients from falling through the cracks.”
Hamzeh Khundaqji
Co-Founder
Hamzeh Khundaqji
Co-Founder
“Working inside clinics, I saw the same problem repeatedly: teams knew which patients needed follow-up, but rarely had the time to act on every one. We built LAYR to get that work done and prevent patients from falling through the cracks.”
Hamzeh Khundaqji
Co-Founder
FAQ
FAQ
What does LAYR actually do?
How does LAYR know who to contact?
How do patients interact with LAYR?
Does this replace our team?
Which practice management systems are supported?
Can LAYR be tailored to our clinic?
Keep More Patients In Care.
Keep More Patients In Care.
Keep More Patients In Care.
Reactivated 9 Patients
Recovered $1,021 Rev.
Booked 3 Appointments
Confirmed 42 Patients
Called Sarah at 1:14 PM
